Terms under which homeowners may use Remodly and our contractor matching service.
Last updated: May 21, 2026
The most important points in everyday language. The full Terms below control if there is any conflict.
These Terms of Service ("Terms") govern your use of remodly.com and the contractor matching services (the "Service") offered by Remodly ("we," "us," "our"). By using the Service you agree to these Terms. If you do not agree, do not use the Service.
Remodly is a free service that helps U.S. homeowners describe a home renovation project and receive contact from up to four independent local contractors. Remodly does not perform construction work, does not employ the contractors in its network, and is not party to any contract between you and a contractor. You are responsible for vetting any contractor and the terms of any project you award.
You must be at least 18 years old and a U.S. resident to use the Service. By submitting a project request you represent that you are the homeowner or have authority to request quotes for the property described.
By submitting your phone number you provide express written consent for Remodly and the matched contractors to call and text you about your project at the number you provide, including through automatic telephone dialing systems and prerecorded or artificial voice messages, even if your number is on a federal or state Do-Not-Call list. Message and data rates may apply. Consent is not a condition of any purchase. You may revoke consent at any time by replying STOP to a text or asking a caller to remove your number.
While we screen contractors for basic licensing and insurance signals at the time they join the network, we do not endorse, guarantee, or warrant the work of any contractor. You agree that any project, contract, deposit, or payment is solely between you and the contractor and that Remodly has no liability for the work performed or not performed.
You agree not to: submit false or misleading project information; use the Service for any commercial bulk-lead generation; scrape, copy, or reverse-engineer the Service; impersonate another person; or use the Service for any unlawful purpose. We may suspend or terminate access for any violation.
All content on the Service (text, graphics, logos, photos, software, and design) is the property of Remodly or its licensors and protected by U.S. and international copyright laws. You may not reproduce or distribute Service content without our written permission.
The Service is provided "as is" and "as available" without warranty of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that contractor information will be accurate or up to date.
To the maximum extent permitted by law, Remodly will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or use, arising from your use of the Service or any contractor engagement that follows. Our total aggregate liability is limited to one hundred U.S. dollars ($100).
Any dispute arising from these Terms or the Service will be resolved through binding individual arbitration under the rules of the American Arbitration Association, in English, in the State of Delaware. You waive any right to a jury trial or class action. Either party may seek injunctive relief in court for intellectual property claims.
Important — Class action waiver
You and Remodly agree to bring any dispute only in your individual capacity, and not as a plaintiff or class member in any class, collective, or representative action. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of class or representative proceeding.
30-day right to opt out of arbitration
You may opt out of the arbitration and class action waiver provisions of this Section 9 by sending written notice within 30 days of first accepting these Terms to legal@remodly.com with the subject line “Arbitration Opt-Out” and your full name, email, and the date you first used the Service. If you opt out, neither you nor Remodly will be required to arbitrate; disputes will be resolved in the courts described in Section 10. Opting out does not affect any other part of these Terms.
Important — Class action waiver
You and Remodly agree to bring any dispute only in your individual capacity, and not as a plaintiff or class member in any class, collective, or representative action. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of class or representative proceeding.
30-day right to opt out of arbitration
You may opt out of the arbitration and class action waiver provisions of this Section 9 by sending written notice within 30 days of first accepting these Terms to legal@remodly.com with the subject line “Arbitration Opt-Out” and your full name, email, and the date you first used the Service. If you opt out, neither you nor Remodly will be required to arbitrate; disputes will be resolved in the courts described in Section 10. Opting out does not affect any other part of these Terms.
These Terms are governed by the laws of the State of Delaware, without regard to its conflict of laws principles.
We may modify these Terms from time to time. When we do, we will update the "Last updated" date above. Your continued use of the Service after changes constitutes acceptance of the revised Terms.
Questions about these Terms? Email legal@remodly.com.
